About Us

Terms of Service

Terms of Service (TOS)

This service is provided "as is". We will make every effort to provide this service with no interruptions, but there may be unexpected downtime, or interruptions of the service. We are not responsible for any loss of business or any other damages you may suffer due to downtime or elimination of service.

Who may own a guestbook. You must be 16 or older to sign up and to own a guestbook. When you sign up, you confirm that you are 16 or older and that you agree to these terms and to the Acceptable Use Policy.

The following sites are not allowed to use our service:

  • adult sites
  • warez sites
  • cracks/serials/hacking sites
  • hate/racial/discriminating sites
  • any sites indulging in any form of illegal activities

The following is not allowed in the guestbook:

  • use of pop-up windows
  • display advertisement
  • use techniques to trick search engines
  • use stylesheets to remove the UltraGuest footer
  • redirect the visitor using javascript or meta-tags

Members are required to keep their e-mail updated and accept that UltraGuest may send e-mails regarding our service. We do not delete guestbooks merely because they are quiet: a guestbook that holds messages stays at its address for as long as the service runs, subject to the safety, privacy and removal rules in the Acceptable Use Policy. Accounts that never confirm their e-mail address and hold no messages are removed after 90 days.

Content and moderation. Guestbook owners are responsible for the content of their guestbook and can delete any message in the Control Panel. UltraGuest may remove content and disable guestbooks that break these terms or the law, without warning. Material that sexually exploits children, and advertisements or links to it, are removed and reported to the National Center for Missing & Exploited Children as United States law requires. Anyone can report a message through the "Report" link under it, and a guestbook through the "Report abuse" link on every guestbook page.

How moderation works

Every message a visitor writes, and every text an owner writes for a guestbook (its title, website address, header, field labels, stylesheet and names), is read by automated checks before it is published, and read again later. The checks are word rules that apply to every guestbook, and AI classifiers and reviewers that read a text in the context of its guestbook. What is already published is checked again several times a day, and whenever someone reports it.

Depending on what they find, the checks can:

  • refuse a message or an owner's text, so that it is never published;
  • hold a message back, so that it is not shown in the guestbook;
  • remove a message, which deletes it;
  • hide a guestbook from search engines, while it stays online at its address;
  • suspend a guestbook, so that its pages tell visitors it is not available;
  • block an address that keeps sending prohibited content from posting anywhere on UltraGuest, for a day or for a month.

These decisions are made automatically, without a person looking at them first. The operator may also act by hand on a notice sent to the address on our contact page, a copyright notice or an order from an authority. When a decision affects your guestbook or its messages, the Control Panel shows it under Moderation Decisions: what was done, why and under which rule, whether it was decided automatically, and when. Child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC), as United States law requires.

Contesting a decision

If you think a decision about your guestbook or its messages is wrong, open Moderation Decisions in the Control Panel and contest it with a short explanation. A second automated review then reads the guestbook or the message again, in the context of your guestbook and together with your explanation. If it disagrees with the first decision, what was held back, hidden or suspended is restored. Either way you see the outcome and the reasons in the Control Panel. Each decision can be contested once. Removed messages are deleted at once and cannot be restored, and nothing that was flagged as child sexual abuse material is restored.

You can also take a decision to court. If you live in the European Union, you may also turn to an out-of-court dispute settlement body certified under Article 21 of the Digital Services Act; the European Commission lists them. You do not have to contest a decision in the Control Panel first.

What may and may not be posted, and how we act on reports, is set out in the Acceptable Use Policy. How we handle personal data is described in the Privacy Policy and the Cookie Policy. How to reach us is on our contact page. The service is operated from the United States; these terms are governed by the laws of the State of New York.

Last updated September 27, 2026. These terms apply from September 27, 2026.