About Us

Acceptable use

Acceptable Use Policy

The short version has been on this site for years: only nice and friendly guestbooks. This page is the longer version: what a guestbook may be used for, what we remove and why, how to report something, how to contest a decision, and what we promise in return. UltraGuest hosts messages that visitors write; guestbook owners look after their own guestbooks; we step in under the rules below. Guestbook owners must be 16 or older, and agree to this policy and to the Terms of Service when they sign up.

What a guestbook is for

A guestbook lets visitors leave a short public message for the owner of a website, a club, a class, a family page or any other lawful site. The owner decides how it looks, whether new messages need approval first, and can edit, hide or delete any entry at any time. Owners are responsible for what their guestbook shows; visitors are responsible for what they write.

What is removed

Automatic rules check every post before it is stored, an AI panel reads every post in the context of its guestbook before it appears, and stored posts are re-checked several times a day. A report about a single message is decided at once by the same automatic review. Entries, and guestbooks that exist only for them, are removed when they contain or advertise:

  • Sexual content involving minors, or links to it. Removed, the guestbook banned, and reported to the National Center for Missing & Exploited Children as United States law requires. No exceptions and no warnings.
  • Illegal trade: drugs and darknet markets, counterfeit or prescription-only medicines, weapons, stolen data, "hacked" accounts, forged documents, malware.
  • Fraud: advance-fee and loan scams, "programmed ATM cards", fake testimonials, phishing.
  • Pornography, prostitution, escort advertising and other sexual services for sale.
  • Hate: content that attacks people for their ethnicity, religion, nationality, sexual orientation, gender, disability or age, including neo-Nazi and similar propaganda.
  • Harassment: targeted harassment or bullying of a real person, threats, publishing someone else's private details ("doxxing"), and sextortion.
  • Self-harm: encouraging suicide, self-harm or eating disorders.
  • Terrorist propaganda: praise, support or recruitment for terrorist organisations or attacks.
  • Spam: link farms, SEO text, the same message sprayed across many guestbooks, floods.
  • Malware and phishing links, and links that only exist to send visitors somewhere harmful.

Every automatic removal is logged with the rule that fired, never the text. A guestbook is banned by the automatic scan only when nothing genuine is left once the offending posts are gone and its owner has been away for three years; a guestbook that collected spam keeps its real messages. The AI review can also ban a guestbook, but only when two independent reviewers reading it in full agree that it exists for prohibited content. Repeated abuse leads to a ban under the Terms of Service; a banned guestbook's address answers "gone" so that the removed material cannot reappear.

Why, and how to contest a decision

When the moderation acts on a guestbook or on its messages, the owner sees it in the Control Panel under Moderation Decisions: what was done, why and under which rule, whether it was decided automatically, and when. An owner who thinks a decision is wrong can contest it there with a short explanation. A second automated review reads the guestbook or the message again, in context and together with the explanation, and the owner sees the outcome and the reasons in the same place; what was held back, hidden or suspended by mistake is restored. Removed messages are deleted at once and cannot be restored, and nothing flagged as child sexual abuse material is ever restored. The routes in the Terms of Service stay open either way: a court, and for people in the European Union a certified out-of-court dispute settlement body.

Judgement calls

  • Adult or crude guestbooks that are legal and not pornographic, but not "nice and friendly", are not deleted; they are hidden from search engines. So is a guestbook whose title, website address or name contains an adult or crude word.
  • Copyright complaints: removed on a valid notice (see below); the poster can dispute it.
  • Strong language, jokes, arguments between friends, grief, illness, quotations: the owner's call. The word filter, approval mode, hide and delete exist for exactly this. A perfectly clean guestbook that rejects real messages is not a good guestbook, so the rules are reviewed against real examples and mistakes are corrected.

What visitors can post

Plain text, smilies and simple formatting. No HTML, no images, no files, and no links inside the message itself, because almost all guestbook spam exists to spread links. An optional e-mail address is seen only by the owner. A guestbook may offer an optional Website field: one https address, checked against our lists and never shown inside the message, only as a link on the poster's name, and held back until the owner approves it, unless the owner has chosen to publish such links at once. Every post passes a Cloudflare Turnstile check; one address may post at most 20 times an hour to a guestbook, and a guestbook accepts at most 40 posts a day.

How to report something, and how we handle legal requests

Every message carries a small Report link. Our automatic review reads the message and your report at once, removes the message or takes it out of view when it breaks these rules, and e-mails you the outcome if you leave an address; the guestbook's owner is not told who reported it. For a whole guestbook, or anything else, the Report abuse link on every guestbook page reaches us through our support form; owners can also delete or hide any entry themselves at once. We act on reports of the material listed above without discussion. Notices of illegal content and requests from authorities go to the address on our contact page. Copyright: send a notice to support@ultraguest.com with the work, the location of the entry, your contact details and a statement of good faith; we remove on a valid notice and tell the poster. Law enforcement requests are answered on valid legal process; child-safety reports go to the National Center for Missing & Exploited Children as the law requires. Privacy requests (a copy of your data, correction, deletion) are described in the Privacy Policy.

Removing your own message, or a guestbook whose owner is gone

If you wrote a message and want it gone, use the private link you were shown right after signing: it removes the message at once. Without it, ask the guestbook owner first; every guestbook has a link to its owner's site. If the owner does not answer within 14 days, or cannot be reached, send us a privacy request with the name or e-mail address you used and we remove the entry after a simple check. Requests about a guestbook whose owner has died, or a memorial guestbook, from family or the site's new keeper are handled the same way. Every removal is logged.

Our side of the bargain

No advertising in guestbooks, no tracking, no sale of data. Owners can download everything in one click and delete their account with one form. The service runs on a server in New York, USA, backed up every night. A guestbook that holds messages is never deleted for being quiet; the details are in the Terms of Service. Nothing on this page changes without a dated note here.

Last updated September 27, 2026: harassment, threats, private details, sextortion, self-harm and terrorist propaganda are removed automatically, and a guestbook's owner can contest a decision (see above). September 26, 2026: the Report link under every message.