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Namemike s
Date2021-07-14
MessageI called American Air Masters about the only issue we experienced 3 years after the install of a new unit. After attempting to see if a technician was free between calls, Curtis came to fix the problem himself within two hours. There is no better customer service in the business! Great work at affordable prices. STAND BEHIND THEIR WORK!


NameJeff Jennings
Date2021-06-15
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MessageOur AC went out last night, so I called American Air Masters and another big name company.

When the technician from the big name company came out, he checked the system and said that he could replace the contacts, starter, and fan motor, but that it might not fix the problem because he thought the compressor was bad. He recommended that we replace the whole system.

When Curtis Dorsey from American Air Masters came out, he checked the system and found that the only problem was that the unit was not getting full power because the two-sided On-Off breaker switch was burned out on one side.

Within 20 minutes, our AC was back ON.

I would definitely recommend American Air Masters for new and existing service!!


NameRowena Thom
Date2021-04-10
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MessageI highly recommend American Air Masters. They were on time, quick to repair our a/c unit (freon needed) and even came back out on a Friday evening when the unit wasn't responding to the thermostat.

Thank you American Air Masters. Our unit is old and I will definitely be calling back them when its time to replace the unit.


NameJeffrey Hanes
Date2021-03-26
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MessageIf you are looking for a better deal, price, VALUE, you have found the place!! I was scheduled for next week but at the last minute had to go out fo town. I called Michelle, told her the situation and she schedule for immediately for later that day.
Greg was running alittle behind....no problem...Michelle called and informed me of his ETA. Fantastic communication!!
Greg showed up, (WITH NO DIAPER MASK OVER HIS FACE THANK GOD) and did a great job. He was in and out...(we're in the middle of a house renovation) so he added no additional stress.

Excellent company, SERVICE IS OLD FASHION, the staff are problem solvers. Enough said!!

People, you need not look any further.


NameAlex Cleger
Date2021-01-04
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MessageI got my full unit installed by American Air Masters back in 2012. It’s been a great system! Heater acted up not heating regularly in November. Decided to call them today January 04,2021. Steve came out and cleaned a sensor that was dirty not allowing the unit to heat properly. I thought it would be worse. He showed up shortly after my phone call and was out in about 15 minutes. Love the customer service! Thanks to all at American Air Masters for a quality unit and excellent affordable service!!!!


NameStar
Date2020-12-18
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MessageAmerican Air Masters is truly top notch in this industry. Curtis was extremely thorough in answering all our questions regarding replacing one of our AC units. He was trustworthy and easily accessible before and after the replacement was complete. His team did a great job with installing the unit and explained everything we needed to know about its operation. I also want to compliment Cheryl, Curtis's wife, who manages the office. She was so genuine and such a delight to speak with during each phone encounter. We will recommend American Air Masters to anyone and everyone.


NameRod V
Date2020-08-25
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MessageI had trouble with our AC unit not cooling, Greg showed up on time, analyzed and repaired the unit in no time. Very professional, Thanks !


NameKaren Johnston
Date2019-11-06
Locationclick picture for more information
MessageI had a issue with heating.They came out and fixed
It in a very short time and had me all fixed up
Very professional and came when they said they would
smilie smilie


NameDoug and Susan
Date2019-10-26
Locationclick picture for more information
MessageCurtis and his crew were amazing, we couldn’t be happier. Curtis came out and worked up a plan and estimate, showing me things and explaining along the way. I appreciated that he took time to go over things thoroughly with me. When the day for installation came, the crew showed up and went to work putting a whole new HVAC system in and making sure things worked properly and the site was clean when they left. We were very impressed with everything from our initial inquiry to the finished job. Honestly one of the most positive experiences with home improvements we have ever had, some of the nicest people too. Thank you Curtis, thank you to your crew.


NameJohn Taylor
Date2019-10-14
Locationclick picture for more information
MessageCurtis with American Air Masters was really great. They installed my complete system in 2014. They were prompt and very reasonable. I have been completely satisfied with the performance of the system.
I installed a new programmable thermostat and I messed up the wiring.
Curtis came out and moved one wire and the unit is operating properly now.
I cannot express enough the great service Curtis provided.Because it only took a moment he didn't even charge me.
Thank you to everyone at American Air Masters!
John Taylor
smilie


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