|Message||We had our upstairs A/C unit go out, we called Mr. Curtis he came by as soon as possible and fixed the problem. He was extremely professional and courteous. I would definitely recommend him to friends and family.|
|Message||I got several estimates to replace my condenser and coil and saw an add from American Air Masters. Curtis Dorsey visited me and gave me a quote to replace the condenser, coil, furnace and both plenums and re-route the ducts (which were not installed correctly) for a cost that was hundreds of dollars less than any other quote to replace just the coil and condenser. He used American Standard equipment (the same as Trane) and everything works beautifully. The installation crew was highly professional and cleaned up everything before they left. I could not be more pleased with the entire process.|
Private Message added 2018-04-20
|Message||My wife and I bought our first and only house in 1984, and never left. We love our home and the neighborhood, Mansfield. But we had got all we could out of the original a/c and ductwork. Time for an overhaul. American Air was one of four bids I got and was in the middle price wise. Curtis, the owner, was very informative, patient with our many questions and also polite in making the bid. The installers were out in a week and were very professional in one day's work. Curtis came back to make sure everything was good and to help me figure out a much newer thermostat. They have already installed one for my sister. GREAT company!!!|
|Message||Michael worked hard and worked quickly to get my two units inspected and tuned up prior to the summer months. This is the second time I've had AAM out to the house, and I've been very impressed both times. Michael was honest and professional, and I plan to ask for him by name next time around. I've already recommended AAM to friends and family. Did I mention I'm a satisfied customer? Thanks, Michael.|
|Message||Curtis was WONDERFUL !! Got six estimates and there was no comparison with price or quality vs. the other five. Curtis was literally a "man vs. boys" on his sales presentation.|
The installation crew headed by Jeff arrived on time and completed the entire job including complete clean-up in less than four hours.
Could not be happier with the sale and installation; completely PROFESSIONAL !!
|Message||Install and continuing customer support have been nothing short of amazing. They cut our electric bill in half. I would recommend these guys to anyone. Curtis feels like a family friend.|
|Message||Installation completed 3/30-31/17.|
Our 2 HVAC units were 20-years old. Yearly repairs were guaranteed, hot days were a given, & our electricity bills were increasing ($500-$600 monthly during the summer)! Having a newborn in the house motivated the search. After hours of mtgs with a bunch of salesman, we felt our decision was made. The night before making "the call" to confirm installation of our decision, we saw an add in a magazine. Just for grins & giggles, I decided to call "one more company." I called and spoke w/Curtis. He was VERY thorough & answered questions before I asked. Our minds were changed, we decided AAM offered a better product (Lennox), plus we had seen the quality of installation by of the other company and their product (messy!).
Re the company: The quality of cust svc/install & the condition of our house before/after the install was stellar. The price was fare & competitive, & the integrity of the company/employees was impressive.
Re the Lennox product: We are hot natured so we keep our units between 70-72. The 3 ton unit orivudes cold crisp air. The verdict is still out on the 4 ton unit. I will update to advise if it is the insulation of our door/windows, thermostat, or the unit itself.
If you are looking for a knowledgeable owner (Curtis) and a company that is respectful to its employees and customers, call American Air Masters. I know this is a tough decision due to price - believe me, I did my homework!
Best to you in your search!!
|Message||It is not often someone finds an honest salesman. I found American Air Masters through an advertisement I received in the mail. I thought this ad was too good to be true considering I was being quoted much more for two new units. However, Curtis stuck to his word from the first conversation we had, and was able to get two units installed rapidly. If your're reading this call Curtis. He is not only honest but knows what he is doing. Also, he has a great crew that were very courteous and respectful to clean up their mess once they were finished. Thank you American Air Masters!|
Yesterday, I spent most of the day observing Jeff and Jim install new Lennox AC and Heat Pump units at my daughter’s home in Roanoke.
These two gentlemen made an excellent team and represent your company very well.
Their talents included landscaping, carpentry, plumbing, electrical, technical and who knows what else to complete the install.
They responded to my many questions and explained the procedures to me, as I was quite interested.
I asked if their wives were aware of how well they do housekeeping as the house appeared cleaner than when they arrived.
Good job, well done - we are grateful and pleased with the appearance of the new equipment and thermostat.
Be sure to cite Jeff my (your) service technician, for encouraging us to request a quote from your company.
I’m confident that in 5 or 10 years I will write you another letter telling you how pleased we are with Lennox.
Both Linda and I will be highly recommending American Air Masters to our friends and neighbors.