|Message||Install and continuing customer support have been nothing short of amazing. They cut our electric bill in half. I would recommend these guys to anyone. Curtis feels like a family friend.|
|Message||Installation completed 3/30-31/17.|
Our 2 HVAC units were 20-years old. Yearly repairs were guaranteed, hot days were a given, & our electricity bills were increasing ($500-$600 monthly during the summer)! Having a newborn in the house motivated the search. After hours of mtgs with a bunch of salesman, we felt our decision was made. The night before making "the call" to confirm installation of our decision, we saw an add in a magazine. Just for grins & giggles, I decided to call "one more company." I called and spoke w/Curtis. He was VERY thorough & answered questions before I asked. Our minds were changed, we decided AAM offered a better product (Lennox), plus we had seen the quality of installation by of the other company and their product (messy!).
Re the company: The quality of cust svc/install & the condition of our house before/after the install was stellar. The price was fare & competitive, & the integrity of the company/employees was impressive.
Re the Lennox product: We are hot natured so we keep our units between 70-72. The 3 ton unit orivudes cold crisp air. The verdict is still out on the 4 ton unit. I will update to advise if it is the insulation of our door/windows, thermostat, or the unit itself.
If you are looking for a knowledgeable owner (Curtis) and a company that is respectful to its employees and customers, call American Air Masters. I know this is a tough decision due to price - believe me, I did my homework!
Best to you in your search!!
|Message||It is not often someone finds an honest salesman. I found American Air Masters through an advertisement I received in the mail. I thought this ad was too good to be true considering I was being quoted much more for two new units. However, Curtis stuck to his word from the first conversation we had, and was able to get two units installed rapidly. If your're reading this call Curtis. He is not only honest but knows what he is doing. Also, he has a great crew that were very courteous and respectful to clean up their mess once they were finished. Thank you American Air Masters!|
Yesterday, I spent most of the day observing Jeff and Jim install new Lennox AC and Heat Pump units at my daughter’s home in Roanoke.
These two gentlemen made an excellent team and represent your company very well.
Their talents included landscaping, carpentry, plumbing, electrical, technical and who knows what else to complete the install.
They responded to my many questions and explained the procedures to me, as I was quite interested.
I asked if their wives were aware of how well they do housekeeping as the house appeared cleaner than when they arrived.
Good job, well done - we are grateful and pleased with the appearance of the new equipment and thermostat.
Be sure to cite Jeff my (your) service technician, for encouraging us to request a quote from your company.
I’m confident that in 5 or 10 years I will write you another letter telling you how pleased we are with Lennox.
Both Linda and I will be highly recommending American Air Masters to our friends and neighbors.
|Message||The dictionary defines "integrity" as a rigid adherence to a code or standard of values! In the case of my recent dealings with American Air Masters, I believe "integrity" means the quality of being honest, having strong moral principles and being fair with the customer! In my opinion this outstanding company has been built on these values and has instilled in all their employees to incorporate this honesty as a part of their everyday work ethic! I truly believe this company, lead by its owner, practices integrity as its first and foremost principle in its business dealings! We will continue doing business with this company in the future!|
|Message||These guys are wonderful. My duplex rental fan motor went out and I called them and they were there right here to replace and they found it in warranty. They had just replaced our main home in November with air and heat. Very good price and service and very informitive. I call them my RESCUE AMERICAN AIR MASTERS. Very impressed! And Satisfied.|
|Message||I bought a new Lennox central unit from American Air Masters last year which was awesome but for some unknown reason wasn't cooling this summer. Thank Goodness Curtis did not give up u searching for the answer until he finally brought me the news that Lennox would replace my outside unit. WOW it was installed the very next morning. My house instantly went from 80 degrees to 74. What a relief. Now we are cool as cucumbers!!! Thanks to Curtis & his team for a job well done.|
|Message||My main AC unit went out last Thursday and after a call Curtis was out the next morning - he gave me a very competitive bid and had his team out the next morning installing a new unit. The installation team was fantastic - they did a few things that were not in the bid but made my family safer and more comfortable. I have rental properties and so I have had numerous contacts with HVAC people - they have my business from her on out!|
Mike Arlington Texas
|Message||These guys rock. I had some problems with an install they did a couple of years ago, left a message on a Saturday and within 2 hours the owner was onsite and fixed me up. I definitely recommend these guys and I don't recommend very often. Curtis is a very upstanding guy and informs you on everything he is doing and what he accomplished. Good to go in my book. DC 7/16/2016|
|Message||Great service all the way through. We received an immediate and fair quote on our new system. Curtis is extremely knowledgeable and patiently answered all the questions we had throughout the installation process. Even the service calls were efficient with all of the repairmen knowledgeable in their profession. Curtis and the people at American Air Masters care about you and will give you a 110%.|