Reboot

***Andreas*** · 02-29-2008, 12:50 PM

A note about backup frequency:

All guestbooks have been backed up every 12 hours and stored on a second hard drive on the database server. Every 48 hours the data has been transferred using the SSL protocal to a different server in Europe. I figured it would be very unlikely for two SCSI drives to fail at the same time, and did not take in to consideration that someone would wipe out both HDDs on purpose (but due to an internal misunderstanding).

***Andreas*** · 03-01-2008, 12:27 PM

The second database server has been restored and no data has been lost

However, the data has not been imported into the system, and I'm not sure if that's a good ide since you may have deleted messages, changed the look of your guestbook and simply importing the data will overwrite changes that you have made since yesterday.

What I'll do is that I'll create a subdomain running the restored database so that you can take a look at your guestbook and see if any messages are missing. If that's the case I'll manually move the messages to the live server.

The recovered data will be available some time tomorrow afternoon (GMT).

***Andreas*** · 03-02-2008, 01:48 PM

The "lost" database is now available here:

http://restore.ultraguest.com

You may access your guestbook directly at http://restore.ultraguest.com/view/[guestbook id].

If you take a look at your guestbook at the above domain and find messages there that are missing from your guestbook, please open a support ticket here:

http://www.ultraguest.com/support

Please include your guestbook ID or e-mail as well as which messages you would like to have moved to your guestbook.

02-29-2008, 12:50 PM	#1
*Andreas* UltraGuest Admin Join Date: Nov 2003 Location: Oslo, Norway Posts: 746	Re: Reboot A note about backup frequency: All guestbooks have been backed up every 12 hours and stored on a second hard drive on the database server. Every 48 hours the data has been transferred using the SSL protocal to a different server in Europe. I figured it would be very unlikely for two SCSI drives to fail at the same time, and did not take in to consideration that someone would wipe out both HDDs on purpose (but due to an internal misunderstanding).

03-01-2008, 12:27 PM	#2
*Andreas* UltraGuest Admin Join Date: Nov 2003 Location: Oslo, Norway Posts: 746	Re: Reboot The second database server has been restored and no data has been lost However, the data has not been imported into the system, and I'm not sure if that's a good ide since you may have deleted messages, changed the look of your guestbook and simply importing the data will overwrite changes that you have made since yesterday. What I'll do is that I'll create a subdomain running the restored database so that you can take a look at your guestbook and see if any messages are missing. If that's the case I'll manually move the messages to the live server. The recovered data will be available some time tomorrow afternoon (GMT).

03-02-2008, 01:48 PM	#3
*Andreas* UltraGuest Admin Join Date: Nov 2003 Location: Oslo, Norway Posts: 746	Re: Reboot The "lost" database is now available here: http://restore.ultraguest.com You may access your guestbook directly at http://restore.ultraguest.com/view/[guestbook id]. If you take a look at your guestbook at the above domain and find messages there that are missing from your guestbook, please open a support ticket here: http://www.ultraguest.com/support Please include your guestbook ID or e-mail as well as which messages you would like to have moved to your guestbook.

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